When Error Occurred

If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically on the computer screen. For some errors, a support code (error number) is also displayed.

On the printer's LCD, an error code is displayed.

When a Support Code and a Message are displayed on the Computer Screen (Windows):

Take the appropriate action described in the message.

For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors.

For details on how to resolve errors without Support Codes, see Message Is Displayed.

When an Error Code is displayed on the Printer's LCD:

The error code is displayed on the printer's LCD one character at a time.

If the error code is "E03":

Check the error code displayed on the printer's LCD and refer to Error Codes Displayed on Printer's LCD.